What is the VSP? Used by mobility and mobile compliance teams, the
multi-channel mobile surveillance platform enables our clients to
access all of their recorded media and administer their recorded users
from one place in real time.
After much consideration of our end users, and having reviewed the
research around dark backgrounds and dark themes, VoxSmart believes
this change will enhance usability and increase user efficiency.
VoxSmart’s Global Product Director, Stuart Park, explains: ‘We know
mobile surveillance and compliance teams are looking at vast quantities
of mobile recordings on the VSP, with some of our clients recording
over 80,000 messages a week.
Some of the known benefits of dark theme are: improved readability and
consumption of text. High contrasting colours increase performance, as
highlighted by research from
Richard H Hall and Patrick Hanna
health benefits include reduced eye strain and fatigue.
Dark theme, or dark mode, is becoming increasingly popular and sees no
sign of stopping. Over the last few years, a number of the tech giants
have launched a dark setting for their users, with Twitter leading the
fore and Apple continuing to roll it out across their product suite.
As a key provider to global financial services firms, leading
inter-dealer brokers and wholesale risk managers, we know our users are
sitting at screens for long periods of time, sifting through large
amounts of data. We also know that they are familiar with dark
backgrounds; dark trading screens have been around for some years. We
carried out a number of preliminary tests and received positive
feedback from our clients on the dark theme.
Stuart added: ‘Our aim continues to be providing a seamless user
experience and to simplify mobile surveillance for our clients. We
think a lot about the way our users are consuming information, their
behaviour when using an interface, and how we can help improve the
overall design of our UI to improve the experience.’
In June last year we also launched our new website and brand. The new
VSP dark theme reflects the changes to our brand and the
professionalism of our product architecture.
At VoxSmart we strive to deliver industry leading compliance technology
for our users, giving them the ability to capture, record, store and
archive all mobile communications anywhere in the world, all of which
are made available in real time via the VoxSmart Surveillance Portal.
If you would like to learn more about the VSP and experience our Dark
Theme UI for yourself, please request a demo and a member of our team
will be in touch.