VoxSmart, who have pioneered mobile communication surveillance since
2014, are experiencing significant growth in the region after launching
their WeChat capture solution as a Global FinTech Hackcelerator
finalist at last year’s Singapore’s FinTech Festival.
VoxSmart’s proprietary technology VSmart™, initially launched as a
solution to help banks and financial institutions achieve compliance on
their corporate issued mobile devices. However, in light of the growing
popularity of social media and instant messaging platforms like
WhatsApp and WeChat within global financial markets, VoxSmart has
evolved to enable capital markets traders and brokers to truly embrace
mobility by allowing them to communicate with clients, and execute
trades away from the desk.
“While there are many different variations in the technology market,
VoxSmart have a creative solution to our regulatory needs” said
Christopher Mansfield, Head of Compliance at BGC Partners.
Since opening their first regional office in Singapore, VoxSmart have
signed a number of new customers including ENGIE Global Markets, PVM
Oil, BGC Partners, Ginga Petroleum and Marex Spectron.
Chetan Jivan from ENGIE Global Markets explained that using VoxSmart’s
solution helps them solve multiple business requirements. “VoxSmart’s
solution enhances our flexibility for our demanding users, and
satisfies our compliance needs. In energy markets, we need to remain
flexible to ensure we don’t restrict our teams and it provides the
scale to meet our compliance needs that can change so quickly”.
In 2016, the Monetary Authority of Singapore issued new guidance on
cloud computing and outlined some of the advantages of adopting Cloud
Service providers. VoxSmart, who rely on Amazon Web Services for cloud
hosting and storage have a cloud based surveillance portal for users to
view and download calls on demand.
Armik Ayoubdel, Chief Information Officer & Head of Electronic/Hybrid
Markets APAC at BGC Partners said, “In the new world of ever increasing
regulatory demand, we choose to partner with VoxSmart to deliver a
recordable, storable and available on-demand compliance solution.”
Mr Jivan from ENGIE also added "From an administration perspective,
VSmart™ from VoxSmart keeps us efficient without raising our costs and
gives us more time to focus on our core day to day business.”
VoxSmart are returning to the MAS Singapore FinTech Festival this year
and are currently delivering on an aggressive product roadmap to
support their growing APAC customer base.
Notes To Editors:
Monetary Authority of Singapore Press Release:
VoxSmart Press Office
Steven Heng, Managing Director, APAC
VoxSmart is a UK based Mobile Software company founded in 2006. They
opened their first regional office in Singapore in 2016. Their
software, VSmart™ is proprietary, patented software and fully compliant
with Global Banking Regulation.