Electorates around the world are increasingly demanding greater transparency in governmental decision-making and processes concerning individual politician and civil servant activity.
Government compliance technology can drive such transparency, generating a number of important outcomes:
- Countering the threat that fake news represents
- Strengthen trust in democratic institutions
- Help ensure procedural integrity, like during elections
- Act as a deterrent against corruption and misconduct
In effect, transparency of governmental processes and activity boosts the relationship between the elected and the electorate as it acts as a powerful way to hold policymakers to account.
Standardising efficient, compliant communication at all levels of government.
Their use does come with important implications for governments though. It is considerably more difficult to ensure full regulatory compliance among government officials or civil servants when they are using non-traditional communication methods, like WhatsApp or Telegram. With the diversification away from channels like email and landline phones, so too must regulatory compliance reflect such change.
VoxSmart for transparent government communication.
Mobile Capture by VoxSmart equips government departments to instantly record all types of communication via chat apps like WhatsApp. It enables the capture of conversations across government in real time and secure storage for reference at a later date.
Mobile Capture is designed to work in perfect synergy with VoxSmart Communication Surveillance, which uses advanced AI and machine learning technology to monitor and analyse employee communication and behaviour across all channels. Together, Mobile Capture and Communication Surveillance provide governments with an end-to-end, cloud-provisioned solution to maximise compliance performance while enabling optimal mobile communication for government workers.