Part three of our Graduate Blog Series shines the spotlight on Holly Anderson our Global Operations Assistant. Having started her career with VoxSmart in London, the kiwi native, has in recent months return to New Zealand to continue her role as part of the team in our recently established Queenstown office.
Having graduated in 2019 with a degree in Business Management from University of Queensland Australia, Holly joined the VoxSmart team.
Hear what she has to say about her experience below!
Name: Holly Anderson
Age: 23
Degree: Marketing – Business Management
Role: Global Operations Assistant
Tell us about your role as part of the team at VoxSmart:
In October of last year I relocated back to New Zealand and was lucky enough to become a member of the VoxSmart NZ office. I assist the operations and HR duties of the APAC and Americas region, as well as office management and recruitment for the area. Working within the People and Performance team, we help to ensure a smooth onboarding for all new employees, so they’re fully equipped with everything they need to know on their first day.
What do you enjoy most about working at VoxSmart?
My favourite thing about VoxSmart is the culture. Each department in the company works closely together which means you feel well supported. The fact we now have offices dotted around the globe does not make contacting one another more challenging – everyone is just a Teams message away and more than happy to help.
What did you find the most challenging on entry into your role?
Because we are a communication surveillance company, the most challenging thing for me was wrapping my head around the basics; what our products are and how they work. I didn’t have any background in the financial services industry, so it was slightly daunting starting with such little knowledge. Over time you begin to understand and slowly things fall into place.
How has VoxSmart supported your personal development so far?
VoxSmart has given me so many unexpected opportunities which I do not believe would have been possible in other jobs. These experiences have given me freedom to navigate and develop my skillset through a range of different avenues. Being supported by the senior management team as well as your line manager is massively reassuring too.
Why did you choose to start your career with VoxSmart and what would be your advice to someone considering applying for a role?
In some ways you make your own luck, but I was fortunate enough to be offered a role which I didn’t have the skillset for initially. I began in the Client Services team in a support role. I found it fairly intimidating to begin with but being thrown in the deep end meant I was forced to work hard and looking back, meant I grew a quicker understanding of the products and how they work.
My advice would be to research the industry, expect to be involved with a very collaborative and involved team and know that someone is always willing to lend a hand or answer any question.
What do you most look forward to as part of the role?
Everything is fast paced, and the target is constantly moving so it’s pretty exciting. One day to the next could be totally different, especially now because we are expanding quickly and globally. It will be really interesting to see what this next year brings.
What is life like at VoxSmart?
Even though it is always busy, there is a relaxed and easy going feel – we all seem to be on the same page. Everyone is enthusiastic, dedicated and have the most positive can-do attitudes so it keeps you feeling motivated all the time. It is definitely not boring that’s for sure.
Sum up your experience so far in three words.
Rewarding, exciting and challenging.
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At VoxSmart we seek to enable our employees to work in a way that suits their lifestyle, whether from Madrid, New York or any location across the globe. A mobile workforce only makes us stronger!
VoxSmart are always looking for new talent to join our team, taking our vision to the next level. Check out our available positions here!
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