Proven pioneer, recognised disruptor
VoxSmart has spent over a decade writing the category that communications compliance now lives in. A decade on, an independent analyst has named us a disruptor for what we're doing with that position next. Same conviction. New chapter. Reliably different.
Built from the problem.
Over ten years ago, communications compliance for regulated markets barely existed as a category. Most firms were stitching point solutions together and hoping the gaps didn't matter. Now we've built VX1 to close them: one system that captures, monitors, reconstructs and archives communications across every channel, so compliance teams can answer the only question that counts when a regulator asks, “Can you prove it?” That's the problem we started with. It's still the one we solve today.
Key milestones
- Mobile Capture2011
Built to meet the regulatory requirement to record every communication that could lead to a transaction.
- WhatsApp Capture2015
Built as WhatsApp began to dominate trading-floor communication.
- Communications Surveillance2019
Built as firms started wanting one provider to capture, analyse and report on all of their communications data: the consolidation we saw coming.
- Trade Reconstruction2021
Built to meet the regulatory obligation to reconstruct transactions and communications within 72 hours.
- Scribe transcription engine2023
Built to fix the accuracy and scalability problems of earlier speech-recognition systems.
- VX12026
Built to bring capture, surveillance, reconstruction and archiving together as one platform, on a single data layer, because firms need one consistent thread across all their communications surveillance.
Proven at scale
Proven pioneer.
We were early to voice surveillance, early to WhatsApp capture, early to the idea that compliance data should live in one place instead of ten. That head start is why we can promise something most of this market still can't: total confidence that everything you're required to capture, you did capture. Proven, not promised.
The next chapter: VX1.
Everything we've learned pioneering this category for a decade is built into VX1: a single, comprehensive data layer, zero gaps, and AI that stays firmly human-led. It's the same conviction that got us here, applied to what regulated markets need next.
A decade proving it.
A market we're still shaping.
Proven pioneer, recognised disruptor. See what that looks like when the market refuses to stand still.
Frequently asked questions
VoxSmart has been operating in regulated communications compliance for over a decade, working with tier-1 banks, interdealer brokers, commodities firms and national development banks worldwide.
No. VoxSmart is an established, proven vendor with over ten years in market, 100+ customers, and locations in London, Madrid, New York, Melbourne and Singapore.