Last updated: 16 December 2025

This Privacy Policy explains how VoxSmart Limited collects and processes personal data when you visit our website or interact with us in a business-to-business context, including when you make enquiries, register for events, or subscribe to communications.

This policy applies only to the VoxSmart website. It does not apply to personal data processed through VoxSmart products or services operated on behalf of customers, where VoxSmart acts as a data processor and the customer’s own privacy notice applies.

VoxSmart Limited is a company registered in England and Wales (company number 05691475).

Registered office: The Ministry, 79–81 Borough Road, London, SE1 1DN

VoxSmart develops and supplies software used in regulated and security-sensitive environments. We treat the protection of personal data as a core business responsibility.

We have appointed a Data Protection Officer (DPO).

You can contact the DPO at:

• Email: privacy@voxsmart.com
• Post: Data Protection Officer, VoxSmart Limited, The Ministry, 79–81 Borough Road, London, SE1 1DN

Depending on how you interact with the website, we may collect:
‍
• Name, job title and organisation
• Business contact details (email address, telephone number)
• Information submitted via contact forms, downloads or event registrations
• Marketing preferences
• IP address, device type, browser, operating system and website usage data
• Cookie and analytics data

We do not intentionally collect special category data through this website.

We collect personal data:

• Directly from you when you submit forms or contact us
• Automatically through cookies and similar technologies
• From trusted third parties such as event or conference partners, where you have agreed your details may be shared
• When engaging with VoxSmart on social media

We process personal data for the following purposes:

Purpose: Responding to enquiries and requests. Legal basis: Legitimate interests

Purpose: Providing requested information or materials. Legal basis: Legitimate interests / Consent

Purpose: Managing events and briefings. Legal basis: Legitimate interests / Consent

Purpose: Sending marketing communications. Legal basis: Consent or soft opt-in (where permitted)

Purpose: Improving website performance and security. Legal basis: Legitimate interests

Purpose: Preventing fraud and ensuring network security. Legal basis: Legitimate interests

Purpose: Linkedin Paid Advertising to serve you relevant and targeted advertising about VoxSmart products and services. Legal basis: legitimate interests

Where processing is based on consent, you may withdraw it at any time.

We may send you marketing communications where permitted by law. You can opt out at any time by using the unsubscribe link in our emails or by contacting us at privacy@voxsmart.com.

We do not sell personal data.

We apply appropriate technical and organisational measures to protect personal data collected via the website, including:

• Secure hosting environments
• Access controls and authentication
• Encryption in transit where appropriate
• Monitoring for misuse or unauthorised access

Access to personal data is limited to authorised personnel with a legitimate business need.

We may share personal data with trusted service providers who support our website and business operations (for example, hosting, analytics, CRM and marketing platforms). These providers act as processors and are contractually required to protect personal data and process it only on our instructions.

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or approved contractual mechanisms.

We use cookies and similar technologies to ensure the website functions correctly and to understand how it is used. Non-essential cookies are used only with your consent. Further information is available in our Cookie Policy.

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.