VoxSmart Blog

Keep up to date with the latest news, events and insights reshaping the future of finance.

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Why Surveillance is Still Exciting - Looking back at a Decade

As 2024 wraps up, VoxSmart reflects on over a decade of redefining surveillance, evolving it from a compliance necessity to a powerful commercial tool. At the recent XLod conference in London, the spotlight was on surveillance’s growing role in efficiency and revenue generation, particularly with real-time voice transcription. This technology now helps banks track client interactions, missed opportunities, and mitigate risks, offering insights that drive revenue and trust. With the market finally catching up, VoxSmart is poised to lead this shift, making surveillance a key driver of success in modern finance.
Oliver Blower
November 18, 2024
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IPC Systems and VoxSmart collaborate to deliver next generation transcription technology for Financial Institutions

22 May 2024, London/New York - IPC, the leading provider of secure, compliant communications and multi-cloud connectivity solutions for the financial markets, has joined forces with global communications surveillance tech firm VoxSmart to significantly enhance the accuracy and efficiency of multilingual transcription technology for financial institutions.
VoxSmart
May 22, 2024
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Transcription accuracy is bedrock on which data-driven strategies must be built: part 1

The results of our recent survey on the transformative potential of transcription tech – which canvassed the views of nearly 100 financial markets professionals spanning trading, sales, compliance, risk management, operations and IT – are in. And they are conclusive: the industry remains uneasy over the level of accuracy transcription engines offer.‍
Antoine de La Gardette
May 16, 2024
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Have your say on the transformative potential of transcription tech

The financial sector is one of the most vast and complex industries in the world, and the utility and impact of advancing transcription services will vary greatly across its countless roles, departments and sectors. With this in mind, we want to canvass the opinions of our broad network to gauge where transcription could have the most – or the least – impact, as well as how it is perceived by those at the coalface of markets.
Oliver Blower, CEO
April 23, 2024
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15 years since Madoff taught us ‘bull’ isn’t always followed by ‘market’ on Wall St.

This week marked 15 years since Bernie Madoff – declared ‘the monster of Wall Street’ by a harrowing Netflix documentary on his demise – pled guilty to masterminding the largest known Ponzi scheme in history, worth an eye-watering $65bn. Formerly one of the most revered and respected figures on Wall Street, the one-time chairman of the Nasdaq stock exchange was sentenced to 150 years in federal prison, eventually dying three years to the day on April 14, next month.
Oliver Blower
April 15, 2024
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